The Southern Federal Credit Union
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The Southern Federal Credit Union is unlike many other banks in that it operates as a non-for-profit cooperative out of Fayetteville, Georgia. Established in 1963 as the FAA Southern Federal Financial Article Credit Union, the union now provides full-service to over 200 employer groups through branches located in Newnan, Jonesboro, Fayetteville, Griffin, and Peachtree City, Georgia. Membership into the south Federal Credit Union is open only to employees of approved employer group companies and their immediate family. Individuals who meet the criteria may keep an account indefinitely regardless of whether they relocate, change companies, or decide to retire as long as the minimum $25.00 balance is present in their credit union saving account. Described as a full service financial institution, the credit union has a bevy of products and amenities for their members, including: residential investment property, a variety of loans and mortgages, GAP insurance, and website capabilities with online banking and bill payment options. One of the best features of the Southern Credit Union's arrangement is the well-presented multiple accessibility options for all of their services. The website clearly gives members directions to complete their business via online, telephone, or in person. Should a member choose to do the majority of banking online, there are forms for almost every bank process (basic bank membership, loan applications, mortgages, etc.) and a list of basic online banking services. These include receiving e-statements, bill payment, account access, and secured forms. One of the more interesting pages of the Southern Federal Union site is their page devoted to security and fraud updates. Like similar pages on other financial sites, this page gives a quick rundown of several banking scams that their customers may fall prey to and gives advice on what to do if you fall for them. Besides the typical phishing concerns, the pages warns members against SmiShing( mobile phishing), Zeusbots (pop-up windows seeking personal information), and charity fraud among other forms of malware.
Overall, the Southern Credit Union seems to fall into small niche within the banking world. This is due not only to the fact that it is a co-op, but also because membership is limited more so then with other similar financial institutions. While its exclusivity may have some benefits in regards to individual attention, they may have issues retaining members in the long term and is seems more open to fraud since its limited members seem an unlikely target. |
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